Privacy Policy

Spiffy Services Group (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy explains what information we collect, how we use it, and your rights. It applies to our website at https://spiffyservicesgroup.com/.

1. Information We Collect

When you submit an enquiry or request a quote through our website, we may collect:

  • Your name, email address and phone number
  • Your property/site address
  • The service(s) you’re interested in
  • Any other details you include in your message

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry and provide quotes
  • Schedule and deliver the services you request
  • Communicate with you about your service
  • Improve our website and services

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

We may share your information with our staff and contractors as needed to deliver the services you’ve requested, and with service providers who help us operate our website and business (such as our web hosting and form-processing providers), under confidentiality obligations. We do not disclose your information to any other third party except where required by law.

4. Data Security

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access.

5. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below.

6. Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies through your browser settings; this may affect some site functionality.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Spiffy Services Group
Level 8/422 Collins St, Melbourne,
VIC 3000, Australia
Phone: 1300 668 025
Email: info@spiffyservicesgroup.com
Website: https://spiffyservicesgroup.com/

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Last updated: September 2026